Privacy Policies

Privacy Policy — Australia

Airport Equipment Australia is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

Information Collection

1. We collect personal information from you, including information about your:
a. Name
    b. Contact information
‍ ‍c. Computer or network
    d. Interactions with us
‍ ‍e. Enquiry details submitted through the website contact form

2. We collect your Personal Information for the primary purpose of providing our services to you, such as:
a. Responding to enquiries and quote requests for PBB, GSE, maintenance and support services.
    b. Understand how the website is used so we can improve it.

Third Parties

3. Besides our staff, we share this information with:
a. Related group companies
    b. Website host
‍ ‍c. Analytics provider

This information is shared in order to get the right enquiry response from the NZ or Australian office, and to host the website and measure website usage.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us.

Airport Equipment will not charge any fee for your access request.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

Privacy Officer, Airport Equipment - email/phone TBC

Privacy Policy — New Zealand

Information Collection

1. We collect personal information from you, including information about your:
a. Name
    b. Contact information
‍ ‍c. Computer or network
    d. Interactions with us
‍ ‍e. Enquiry details submitted through the website contact form

2. We collect personal information in order to:
a. respond to enquiries and quote requests for PBB, GSE, maintenance and support services.
    b. understand how the website is used so we can improve it.

Sharing Information

3. Besides our staff, we share this information with:
a. Related group companies
    b. Website host
‍ ‍c. Analytics provider

This information is shared in order to get the right enquiry response from the NZ or Australian office, and to host the website and measure website usage.

Providing information

4. Providing some information is optional. If you choose not to enter Name, an email address or phone number when submitting an enquiry (No personal information is needed to simply browse the website), we'll be unable to reply to an enquiry or quote request without contact details. (Declining analytics cookies does not affect use of the website).

Retrieving Information

5. You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at Privacy Officer, Airport Equipment - email/phone TBC.