Support

Total support at every stage

To us, the service we provide is as important as the products we manufacture. From initial design to ongoing operation, we are committed to meeting your needs and surpassing your expectations.

A drone image of Western Sydney International Airport at sunset shows several passenger boarding bridges designed by Airport Equipment.

We understand your operations and integrate with your systems to help you achieve your strategic ambitions.

We can act as agents for your assets, embed a dedicated team on the ground, or work alongside your operational partners – whatever you require.

Many of our client relationships become enduring, trusting partnerships.

Complete engineering capability

Airport Equipment offers the full suite of engineering services. For you, this means end-to-end development of truly bespoke technologies, with support to match.

Western Sydney International Airport
Sydney Airport
Melbourne Airport
Cairns Airport
Christchurch Airport
Air New Zealand
Auckland Airport
Brisbane Airport
Wellington Airport

We’re proud to keep the region’s most prestigious firms operating:

Oshkosh AeroTech
Global leader in the design and manufacture of ground support equipment, such as Jetway® Passenger Boarding Bridges and JetAire® Pre-Conditioned Air Units.
Dynell
Specialists in advanced power and ground support systems for airports. Dynell’s innovative solutions enhance aircraft turnaround and airport operations.

Our key partnerships


Tier 1 companies and projects

In our larger projects, such as Western Sydney International Airport, we routinely work alongside Tier 1 companies. We adapt to their frameworks and systems to ensure a smooth, productive partnership.

Hawkins
Multiplex
CPB Contractors

Trust us
to deliver:

A white house with a chimney, tree, person, car, and mailbox inside a light blue circle.

On-the-ground service

Quick response and specialised knowledge provided by our teams, who live and operate in any location required.

Mock aircraft

To assist with realistic training scenarios, we can provide mock aircraft sections from B737 to A380 designs.

Maintenance and spare parts

We maintain all the equipment we manufacture, operating as agents if necessary. We keep a large inventory of spare parts and can manufacture components rapidly.

Technology and upgrades

Our proprietary software monitors your gate equipment in real time, for greater reliability and reduced downtime. We also keep your controls and systems updated and operating for longer with upgrades or PLC replacements.

Refurbishment

We can revitalise your old PBBs and fit a new interior, wiring and controls, or refresh the paint and corrosion protection, saving you the cost of a new bridge.

Health and safety upgrades

Add Fall From Heights Protection and Machine Safety Interlocks to enhance your safety regime.

Aftermarket upgrades

To meet your changing needs, we can add solid wheels to your PBBs, new drive motors and controls, bumpers, canopies and other weathering systems, or LED lighting.